Effective Date: 5/1/2023

Our Commitment to Your Privacy

At FannieLou.AI, we understand that privacy is paramount, especially when it comes to artificial intelligence and data processing. Our commitment goes beyond basic data protection – we ensure transparent, ethical, and secure handling of all information processed through our AI systems.

What Sets Our Privacy Approach Apart

  1. AI-Specific Protection We implement specialized safeguards for AI processing and model training.
  2. Data Minimization We collect and process only what's necessary for our AI services to function effectively.
  3. Algorithmic Transparency We provide clear information about how our AI systems process your data.
  4. User Control You maintain control over your data and how it's used in our AI systems.
  5. Ethical AI Practices We adhere to responsible AI development and usage principles.

Information We Collect

Direct Information

  • Account credentials and profile information
  • Usage patterns and preferences
  • API keys and access tokens
  • Payment information for premium services
  • Support and communication history

AI-Generated Information

  • Model interaction data
  • Generated content and outputs
  • Performance metrics and usage statistics
  • Training feedback and improvements
  • System optimization data

Automated Collection

  • Technical data about your devices and systems
  • API call patterns and frequencies
  • Error logs and debugging information
  • Integration configurations
  • Service performance metrics

How We Use Your Information

Core Service Provision

  • Operating and improving our AI models
  • Processing your requests and generating responses
  • Maintaining service quality and reliability
  • Providing technical support and troubleshooting
  • Managing your account and subscriptions

Service Enhancement

  • Training and fine-tuning our AI models
  • Improving response accuracy and relevance
  • Developing new features and capabilities
  • Optimizing system performance
  • Enhancing user experience

Security and Compliance

  • Protecting against unauthorized access
  • Preventing misuse of our services
  • Ensuring compliance with regulations
  • Maintaining audit trails
  • Implementing security protocols

Data Processing and AI Models

Model Training

We may use aggregated and anonymized data to improve our AI models. This process:

  • Removes personal identifiers
  • Aggregates data across multiple users
  • Focuses on patterns rather than individual instances
  • Maintains data privacy throughout the training process

Data Retention

  • Active account data: Maintained while account is active
  • Usage data: Retained for 12 months
  • Training data: Anonymized after 30 days
  • Payment information: Retained as required by law

Your Rights and Controls

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request data deletion
  • Export your data
  • Opt-out of model training
  • Control AI processing settings
  • Manage privacy preferences

Security Measures

We implement comprehensive security measures:

  • End-to-end encryption
  • Secure API endpoints
  • Regular security audits
  • Access controls and authentication
  • Monitoring and threat detection
  • Incident response protocols

Contact Information

Privacy Officer
155 Water Street
Brooklyn, NY 11201

Email Contacts:

Phone: +1 (646) 440-4700

Updates to This Policy

We regularly review and update this policy to reflect changes in our services and regulatory requirements. Material changes will be communicated directly to users.

Last Updated: February 2025